Who we are
Three Eights Estates, LLC is a property management company serving rental owners in the St. Louis area. Our office is at 1001 Boardwalk Springs Pl, Ste 111, O’Fallon, MO 63368. You can reach us at [email protected] or by calling or texting 314-680-7058.
This policy covers the public website at 888-estates.com, including the contact form and the explainer video hosted on the site. It does not replace a management agreement, lease, or the privacy policy of any third-party portal.
Information you give us
If you use the “free rental analysis” form, we collect the information you enter: your name, phone number, email address, and property address (required), plus, if you provide them, the service you’re interested in, expected rent, timing, and a message. We use a hidden “honeypot” field to catch spam; humans should leave it blank, and we do not use that field for anything else.
If you email, call, or text us instead, we will have whatever you choose to send us.
Information collected automatically
When you visit the site, our hosting provider, Cloudflare, receives standard technical information that comes with any website request, such as your IP address, browser type, and the pages requested. We use your IP address only to rate-limit contact-form submissions (we temporarily remember an IP for 20 seconds so the form cannot be spammed). We do not use that IP address to build a marketing profile.
How we use information
We use form submissions and messages to respond to your request and to provide the services you asked about. We do not sell your information, and we do not use it to send marketing texts or emails unless you separately agree to that.
Calls and texts
The contact form asks for a phone number so we can reach you about your inquiry. By providing your number, you agree that we may call or text you to follow up on that request. We do not send marketing texts without your consent. You can opt out of texts at any time by replying STOP, and you can ask us to stop calling by telling us so at 314-680-7058 or [email protected]. Message and data rates may apply.
Service providers
We use a small number of companies to run the website and deliver messages:
- Cloudflare hosts the site and receives contact-form submissions.
- Google Workspace (including Google Apps Script) delivers those submissions as email to [email protected], where we receive and store them.
These providers process information only to provide their services to us. If you click through to another site, such as Google Business Profile, that site’s own policy applies.
Cookies and analytics
The site does not use Google Analytics, Facebook Pixel, or similar advertising or analytics scripts. We have not added Cloudflare Web Analytics to these pages. Fonts and the explainer video are hosted on this website, not loaded from a third-party font or video service.
Cloudflare may keep ordinary server logs to operate, secure, and troubleshoot the site, and it may add a small script that hides email addresses from spam bots. A standard visit to the homepage does not set an advertising cookie. Cloudflare’s security features may sometimes set a strictly necessary cookie; we do not use cookies to advertise to you or to track you across other websites.
Owner and tenant portal
The “Client Login” and “Owner & tenant portal” links go to Innago, a third-party portal at my.innago.com. If you create or use an Innago account, Innago’s own terms and privacy policy govern that service. This policy does not cover Innago.
How long we keep information
The IP address used for form rate limiting is kept for about 20 seconds. Inquiry emails sent to [email protected] are kept as long as we reasonably need them to respond to you and for ordinary business and legal recordkeeping, then deleted or archived. If you are (or become) a client, other records may be kept under your management agreement or as the law requires; that is separate from this website policy.
Security
The site is served over HTTPS and hosted on Cloudflare. The contact form uses a spam honeypot and short-term IP rate limiting. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect the information we receive.
Children under 13
This website is intended for property owners and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Your rights, including for California residents
You may ask us for a copy of the personal information we have about you from this website, or ask us to correct or delete it, by emailing [email protected] or calling 314-680-7058. We will not discriminate against you for making a request.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. If you are a California resident, you also have the rights described in the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and to opt out of sale or sharing (which, as noted, we do not do).
Changes
If we change this policy, we will post the updated version on this page and change the effective date above. If a change is material, we will also provide a more noticeable notice when it is reasonable to do so.
How to reach us
Three Eights Estates, LLC
1001 Boardwalk Springs Pl, Ste 111
O’Fallon, MO 63368
[email protected]
314-680-7058 (call or text)